About OmniHub Integrated Solutions
OmniHub Integrated Solutions (“OmniHub”, “we”, “us”, “our”) is a Saudi-based operations partner delivering support across industrial, event, and commercial sectors. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you interact with our website, omnihubsa.com (the “Site”), and when you contact us or engage with our services.
We process personal data in accordance with the Saudi Personal Data Protection Law (PDPL) and applicable implementing regulations.
1. Scope and Context (B2B)
Our services are provided primarily on a business-to-business (B2B) basis. Most personal data we process relates to individuals acting in a professional capacity as representatives of their organizations. This Privacy Policy applies to all personal data we process through the Site and related communications.
2. Personal Data We Collect
We may collect the following categories of personal data:
2.1 Information you provide directly
This may include:
- Name, email address, phone number
- Company name, job title
- Inquiry details and correspondence content
- Any information you submit through forms, email, WhatsApp, or other direct communications
2.2 Information we collect automatically
When you visit the Site, we may collect technical and usage data, such as:
- IP address
- Device and browser type
- Operating system
- Referral source
- Pages viewed and interaction data
This information may be collected via cookies and similar technologies (see Section 10).
2.3 Information from third-party sources
We may receive professional contact details from third-party platforms (e.g., LinkedIn) where you interact with OmniHub ads or lead forms, subject to the platform’s settings and applicable law.
3. How We Use Personal Data
We use personal data for legitimate operational purposes, including:
3.1 Service delivery
- Responding to inquiries
- Preparing proposals/quotations
- Managing client relationships and communications
3.2 Site operations and improvement
- Analytics and performance monitoring
- Security monitoring and fraud prevention
- Improving user experience and content relevance
3.3 Marketing and business development
- Providing service updates or relevant information to your business
- Where required, we will obtain consent and provide opt-out mechanisms
3.4 Legal and regulatory compliance
- Meeting legal obligations
- Responding to lawful requests and regulatory requirements
4. Legal Basis for Processing
We process personal data on one or more of the following bases, as applicable under PDPL and related requirements:
- Consent, where required and obtained
- Contractual necessity, to take steps at your request or perform a contract
- Legitimate interests, where processing is necessary and does not override your rights
- Legal obligation, where required by applicable law
6. Data Security
We maintain technical and organizational safeguards designed to protect personal data, including access controls, encryption where appropriate, and monitoring for unauthorized activity.
No method of transmission or storage is fully secure; however, we apply safeguards proportionate to the nature of the data and the risks involved.
7. International Data Transfers
Where required to operate the Site or deliver services, personal data may be processed by service providers outside the Kingdom of Saudi Arabia (for example, hosting, cloud, analytics, or communications platforms).
When we transfer personal data internationally, we apply safeguards and contractual controls designed to ensure the transfer complies with PDPL requirements and protects data appropriately, including vendor due diligence and data processing terms.
8. Your Rights
Subject to applicable law, you may have rights including:
- Access to your personal data
- Correction of inaccurate or incomplete data
- Deletion of data in certain circumstances
- Withdrawal of consent (where processing is based on consent)
- Objection to processing (where applicable)
- Requesting data portability (where applicable)
To exercise your rights, contact us using the details in Section 14.
9. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.
Typical retention periods include:
- Inquiry data: up to 24 months after last interaction
- Marketing communications: until you opt out or withdraw consent (where applicable)
- Contractual and legal records: as required by applicable law and legitimate business needs
11. Children’s Privacy
Our Site and services are intended for business users and are not directed to individuals under 18. We do not knowingly collect personal data from individuals under 18.
12. Data Breach Handling
If a personal data breach occurs that poses risk to individuals, we will take reasonable steps to investigate, contain, and remediate.
Where required by applicable law, we will notify relevant authorities and affected individuals in accordance with PDPL requirements.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The “Last Updated” date indicates the most recent revision.
14. Contact Us
For privacy-related requests or questions:
- Email: info@omnihubsa.com
- WhatsApp: +966 50 515 0617
- Address: Level 26, King’s Road Tower, King Abdul Aziz Road, Jeddah, 21499